BPO Times

Current trends in remote work –The impact on recruitment

With the need for coexistence of society and the COVID-19, emergency remote work seems to be coming to an end. Yet many companies continue to maintain …

Reduce Costs, Reduce Complexity and Eliminate the Hassle of monthly payroll

Payroll is one of the time-consuming back-office duties. Companies with large number of employees spend huge amount of time and effort on payroll proc …

Tips to outsource software testing! The best way of solving talent shortages!

Nowadays, it has become more difficult to secure testers who perform required tests before product release at the development site, due to talent shor …

Essential tool for E-commerce Management! Benefits of outsourcing image editing

On e-commerce websites, consumers mostly judge the products qualities on whether or not it is good or bad by its image. Therefore, it is necessary to …

The tip for choosing the right video maker/editor. Episode: Individual content creators

Currently we are experiencing a major shift to internet based business processes. Videos have become the most popular type of content on almost all on …

Achievements: Reduced overtime work, Reduced cost rate and Increased sales

WELLCOMInc. develops the BPO business based in Okinawa prefecture, which has 3 contact centers in Miyakojima, Uruma and Yonago City respectively. As a …

Work-at-home Call Center

Today many industries are experiencing a huge shift in remote work due to COVID-19 pandemic and work style reform. In this article, we will discuss th …

Mamasan&Company is definitely our “general affairs” and “accounting” department!

We entrusted all general affairs and accounting tasks that had been handled by one person to Mamasan&Company. This has remarkably improved managem …

What is SNS Marketing? Operation Methods and Points

Nowadays, with the spread of the Internet and smart phones, it is easy to search for anything you want. Consumer needs have diversified as consum …